Frequently Asked Questions

What is Mockhaus?

Mockhaus is a design studio and digital platform creating minimalist Canva templates and structured visual systems for modern designers and small studios. Each collection is built around clarity, proportion, and restraint.

Who are your products for?

Mockhaus is designed for designers, founders, and creative professionals who value quiet luxury — work that feels considered, refined, and intentionally understated.

How do I use the templates?

After purchase, you’ll receive a Canva access link. Open the file, adjust text, colors, and imagery to align with your brand, and export as needed. No additional design software is required.

Can I use the templates for client projects?

Yes. Templates may be used within your own brand or for client work. Reselling, redistributing, or sharing the template files themselves — whether modified or unmodified — is not permitted.

Do you offer custom design services?

Yes. Mockhaus offers bespoke branding and structured template systems for creative professionals seeking cohesive, scalable visual identities. Visit the Services page for more information.

Are purchases refundable?

Because all products are digital downloads, purchases are non-refundable. If you experience access or technical issues, please reach out and we will assist promptly.

How often are new templates released?

New collections are released monthly. Email subscribers and digital members receive early access and exclusive updates.

The Mockhaus Standard: How We Work

At Mockhaus, we believe a great partnership starts with clear expectations. Our creative process is guided by industry-standard professional practices to ensure your project is protected, professional, and delivered on time.

1. Ownership & Rights

We value your investment. While Mockhaus retains ownership of preliminary concepts and sketches, all rights and ownership of the Final Works are transferred to you immediately upon receipt of full and final payment.

2. Transparent Billing

Projects typically require a non-refundable deposit to secure your spot on our calendar. We believe in "no-surprises" billing—any requests outside of our original agreed scope will be discussed and approved via a Change Order before work begins.

3. The Collaboration Loop

Great design requires your input. We provide set revision rounds for every phase to ensure the final product is perfect. To keep your project on schedule, we ask for feedback within 5 business days of each milestone.

4. Professional Integrity

In accordance with Mockhaus standard terms, we warrant that all work created is original and does not knowingly infringe on the rights of others. We also maintain strict confidentiality regarding your internal business data and trade secrets.